By A B on April 15, 2026 Verified by Google

Very unhelpful customer service. Shoeware is overpriced, expensive, and uncomfortable. I will never shop there again.

By SpaceTime Beside Me on November 7, 2024 Verified by Google

The Giorgio Armani boutique at CityCenter DC in Washington, D.C., showcases the brand's refined and elegant style. Located at 975 I Street NW, this store offers a luxurious shopping experience with a wide range of high-end apparel and accessories for both men and women

By Kevin Massie on December 13, 2023 Verified by Google

Wonderful customer service from Janelle and Giuseppe. Beautiful store and helpful friendly staff. I will be back very soon 😌

By Bob Bellagamba-McDoosy on February 20, 2023 Verified by Google

Great store. Good selection of luxury clothing and friendly staff. Worth your time and would recommend.

By Kate Hou on January 28, 2022 Verified by Google

They try NOT to tell you that they wouldn’t allow return for in store purchases at all.

The receipt for in store purchase says: “items maybe returned for store credit or exchange only.” No, not for money return. The wording is very sneaky.

The sales woman even told me the exchange is for once only, no more exchange after once even if you find flaws on the bag later within the time allowed to exchange. The reason she gave me is that: “You checked the bag and you like it at the store. So you should keep whatever you buy. “

Just make sure you read carefully at the store before swiping your credit card, because this store’s staff will never warn you even ALL of the other stores in City Center allow return for money. Gucci, LV, Dior, all the other stores will let you return for money within certain period of time, you would never imagine this brand is an exception.

No wonder Giorgio Armani is less popular among other luxury brands, their policy need to be changed!