By Jacob Wollman on August 26, 2026 Verified by Google

They forgot to include my fries on my drive -through service. Young man sent me around again to order them through the drive through kiosk. It took me another 15 minutes but I got my fries. Happy, happy. No competent manager on this location.

By Sonny Joe on June 14, 2026 Verified by Google

came a couple days ago ordered a bacon cheeseburger and they forgotten my pattie,it was only a strip of bacon with mayo and pickles tasted funky.

By Rachael Sweere on May 19, 2026 Verified by Google

Tristan....the manager on duty tonight should not be a manager. Order was wrong, told him and he apologized but did not offer a refund or replacement. Wasted my money on food i won't eat!!! Get better employees New Prague McDonald's!!! One's that at least won't hold up other customers while chatting with their friends, ones that'll take care of people who spend their hard earned money with you & ones that'll get the orders correct! At least I can drink my milkshake 🙄

By M M on April 6, 2026 Verified by Google

Food was fresh, fries hot, wait wasnt long. I did find a surprise, I did not know McDonalds cook their patties to medium. Or it could just be this location. I wasn't sure about the McDonalds patties being cooked to medium. A local burger joint I'm used to medium-medium rare burgers, but I didnt get sick and it was fine.

By fuck off on August 21, 2025 Verified by Google

this is the worst mcdonald’s in a 30 mile radius and i’ve actually been keeping track of which locations are better than this one over the last 6+ months and it’s literally any other one at any given time(lakeville, both chaska locations, both shakopee, jordan, prior lake, etc). WHY ARE THE FRIES RAW EVERY TIME??? they’re also never filled full. i’d actually want to spend more money on gas getting to another location than on the food at this place(and i have).. the young workers are all kind and hard working and no hate to them but the seemingly high managers on the other hand who have been working at this place since the other building i think should know better.. im a cook myself in a sit down restaurant(have worked for corporations and local), not saying i should expect high quality from this place but atleast my food cooked through, you can tell its not at how starchy they are, the color and when you pick it up at any given time its limp. if its fresh oil i’d understand the color but its literally not even cooked through!!!! i’ve also had close experiences with the nuggets not feeling cooked long enough. i’ve just mainly stopped getting those now and only fries but that’s not even safe. *pic inserted is of a large fry that was not touched until we got home and was tired of paying $5 for a not full and raw container of fries*