By Jennifer Schaffer on August 19, 2026 Verified by Google

This store has gone way down hill. They have no leadership in the store the manager is on leave. My order has an eta of 357 and wasnt ready until 414. I asked for a manager and the shift manager in charge told me that Amy works only in the morning and I should tell Amy they need more help in the afternoon. My previous order a week before I ordered through online for drive thru and I was too quick so they told me to get out of line and they would bring me my drinks. Waited 20 minutes and no one came out. This store doesnt need more people this staff needs leadership.

By Langaz on March 27, 2026 Verified by Google

Eduardo is the best barista i've ever encountered in all my years of being a coffee aficionado , hes so chill and makes my mocha cookie crumble exquisitely. Shoutout to the big dawg hes really one of a kind, give my boy a raise. The following image is his perfect and exceptional craftsmanship, he is truly at the pinnacle of starbucks mastery.

By Melissa A on February 12, 2026 Verified by Google

I came in late at night and had the pleasure of meeting an amazing girl team. Meli, Shantel, Aubrey, and Abril. They were very friendly and made time to chat with me even though they were closing up. We had a great, funny conversation, and they made my night special. I'll be visiting often!

Thanks for the drink recommendation, girls! 😁🤗

By Eric Lyng on February 10, 2026 Verified by Google

Great new building, with very tight parking lot. Along with the new building came a new crew of employees that could care less if you wait 26 minutes for a drink, when there are only 3 customers. Argh!! I was right there, feeling invisible, no hello, no smiles, not the great old Starbucks. Very old customer, and one time shareholder. I sold when they quit making the Coconut Cream Drink, many years ago. Now, they have discontinued the Mocho Chip Drink. And this year they stopped saying hello.

By Diana on August 6, 2025 Verified by Google

This location is hit and miss depending which baristas are working. Some are sweet and remember orders for their regulars and some just sort of stand around and pretend to be busy on the head set.

One of them was Lailany today. There were more baristas on the floor and I was the only customer who approached the counter. Leilani was actively ignoring me when simple « I will be right with you >>. turn the situation around and create friendly vibe for the customer. Then she proceeded to take the order from another customer who approached after. I did politely point it out to her and let the customer go in front of me anyway but right after that she again started absent mindedly just chatting with her coworker on the head set and kept asking me same question over and over again didn’t even apologize for her mistake at all and rolling her eyes

I guess it’s safe to say that ANTICIPATE-CONNECT-PERSONALIZE-OWN that is the vision of Starbucks customer service wasn’t met today, at least not for me today.