By Carol Pitts on October 11, 2026 Verified by Google

I love this Chick-fil-A. I went on Thursday, 10-8, and Tony took my order inside. He was very friendly and professional. Food was great. The dining area is super clean and has lots of seating.
In the past, I have beed served by Emily. She, as well, was friendly and efficient when she waited on my in the drive thru. There is another Emily, who is a manager, that is always friendly and makes everyone feel welcomed. Best Chick-fil-A in Columbus.

By Morgan Gregg on June 11, 2026 Verified by Google

my sister and i stopped into chick fil a for a quick lunch. from the second we came in, we were warmly greeted and our order was taken immediately. our food came out super quick and the lady who dropped it off was so sweet. another lady was circulating the dining room and offered to fill up my pop as she overheard we were leaving. she was also so sweet!!! we don’t typically go out of our way to write reviews, but felt like this experience definitely deserved it 💗

By bryan rooth on March 30, 2024 Verified by Google

First time we've been in a Chick-fil-a like this. It's not the normal fast food place but has a different layout and more of a sit-down restaurant feel. Like usual, the food was great, and we got it quick. The dining room was busy and clean. The only issue I had was that there were not a lot of places for a family of 5 to sit. Most spots were for 2-4 people. The restrooms were clean and the staff was very friendly and helpful. If we are in the area again, we will definitely stop in and eat here.

By Jay Su on October 21, 2023 Verified by Google

I recently dined at the newly opened Chick-fil-A in New Albany, and it was a delightful experience. I ordered the Spicy Deluxe meal, and my kids had the 5-piece meals, which they thoroughly enjoyed. What stood out was the new style of table service, a nice addition that sets this location apart from others across the country. The food was as delicious as ever, with the Spicy Deluxe sandwich living up to its reputation. The staff was friendly and efficient, ensuring a pleasant dining experience. The restaurant's clean and modern ambiance added to the overall satisfaction. This Chick-fil-A in New Albany is a welcome addition to the community, and I look forward to returning.