By Sar on October 27, 2025 Verified by Google

I agree with the customer who said that the female staff at front ignore certain customers of color and do not greet them. Had several experiences like that at Francesca's as well and staff has never done anything to address this. Avoid.

By Natalie on June 16, 2024 Verified by Google

I went in today and didn't get a welcome or if I needed any help. The white girls that work there, one of them looked at me and rolled her eyes. I don't know this girl so, I don't know what's that about. Never going back. If they're racist against color people, might as well put up a sign.

By Karla Molina on March 5, 2023 Verified by Google

My family and I love to visit the Santa Anita mall for a good walk, to eat, and shop. One of our go-to stores when we arrive is Francesca’s. My daughter loves their collections and they always have good sales available. The jewelry and accessories are trendy and good quality. My daughter loves their dresses because they are perfect for summer and fit really nice. The sizes run from small to 3X Large, but they may be limited in stores. The employees are always really helpful. Highly recommend Francesca’s if you're looking for a gift or for a trendy outfit.

By Michael H Jaranilla Sr on November 9, 2019 Verified by Google

This was a small store with very nice and kind staff who were very helpful. This store is a little upscale store with very reasonable prices. Had a lot of clothes that the wifey liked,that you could dress up or down. Wife said that the things she got was comfortable at that. Will definitely go back.

By Sandy Cruz on May 4, 2019 Verified by Google

Two because the clothing and jewelry are cute but the customer service is fake. Walked into the store and was checking out the jewelry when the cashier noticed my purse and commented how she liked my purse and wanted to see inside to see “how deep it was”. I continued small talk with her and chose a couple of earrings and as I was checking out she asked if she could see inside and I was hesitant but obliged and said “why do you want to see inside?are checking if I stole?” And she stayed quiet and didn’t even deny my question. I should have left the store then and there but was dumbfounded that I was being questioned about the inside of my purse. Idk if this is how they treat all their customers. I was very offended and won’t be shopping here any longer.