By Westley Osborne on June 20, 2026 Verified by Google

Worst place ive ever delivered to had a 10:30am appt. Got there at 10am Didn't get unloaded till 5pm and then had to wait an 1½ hrs for my paperwork capstone is a freaking joke here there is no sign for the receiving door they jus have a table out side dock door 19. Apparently appt. Times dont matter here if ur delivering frozen You’ll be the last ones to get unloaded. I would have ran out of time waiting on them to bring me my paper work if I didn't bang the crap out of the door for several minutes, luckily a selector opened the door for me and showed me where the receiving office was and they was jus sitting in there not doing anything unwilling to bring my paper work out to me. The sysco workers were nice and helpful but the capstone service is a joke

By Dispatch on June 17, 2026 Verified by Google

Way to hold up to all the 1 star reviews Sysco. I really would have hated for you guys to prove everybody wrong. Checked in at 05:40 for a 06:00 appt. Didn't get a door until 07:00. 10:43 currently and just started slowly unloading me. Asked the guy at the "receiving desk" (which is out side by a dock door) what time are we looking at here, my appointment was for 6am and I was early? I was told "I really can't say, all these other trucks are here needing to get unloaded also". To which i responded, that's great, but my appt was for 6am so why set an appt if your not going to even try to adhere to it. My mistake for assuming a company as large as sysco that has been around for as long as it has actually had system in place that can accommodate the loads they order as well as not cost a driver there whole day and there back haul. At some point SYSCO, you need to recognize your current so called system is broken and make an attempt to fix it. Stay lazy Sysco, see ya never again!!

By Kristin Patterson on June 3, 2026 Verified by Google

My husband was there early at 830am for his 1130am appointment it’s now 225pm and he’s just leaving (mind you he only had 3 pallets he was delivering) they got his number wrong no one knew what they were doing what drivers were in what door they were standing around talking so then they took down wrong information (my husbands phone number for the lumbar fee) they had him sitting with his doors open for 2 hours with total disregard to the rear of the freight on the truck for his next stop. Please avoid this place if you can it isn’t worth the hassle

By Dan Peyton on May 21, 2026 Verified by Google

Pack a lunch. Very slow to unload. Pull through gate and park to the left. Lumper usually has a table set up near receiving door and will take your bills there and assign a door. When complete and lumper is paid they will bring bills to your truck. No overnight parking and only a port a John for restroom.i only gave two stars because they misplaced some of my bills and tried to tell my company and broker that I didn't give them all the BOLs for 4 different POs

By Jermaine Peters on November 13, 2025 Verified by Google

Typical Sysco. Check-in. Get a door. Wait for lumper fee via text. They'll bring the paperwork to you. There isn't much parking for staging. Also, there isn't much space to turn around. It will be easier to back your way to your door unless you get there early before all of the doors are full. It took about 3 hours total for unload and paperwork.