By Shai on September 8, 2026 Verified by Google

Had a free facial with Charles and honestly, such a nice experience! Cathy also gave me a hand massage at the end. They were both super patient and made skincare feel way less overwhelming for someone who’s just starting out. Definitely recommend!

By Jane on January 11, 2026 Verified by Google

Had a great experience at this store. The staff were friendly, helpful, and really knew their stuff. Lady took the time to help me find what I needed and made the whole shopping experience easy and enjoyable. Great place to shop for gifts, gift wrapping is stunning. I will definitely be back.

By Edison on October 17, 2025 Verified by Google

I had an amazing shopping experience! Cathy greeted me warmly with a big smile and immediately asked about my needs. She introduced and compared different products, showing deep knowledge and genuine care. Cathy also wrapped my purchase beautifully! I always enjoy stopping by this store, the customer service is truly impeccable and makes every visit a delight.

By Sherry Xu on October 17, 2025 Verified by Google

I went to the L’Occitane store in Markville with my family to look for a teacher’s gift for my son. Cathy was super kind and patient — she explained every product so clearly and helped us pick out the perfect gifts. She made the whole shopping trip really easy and enjoyable!

By K on January 5, 2025 Verified by Google

I had such a wonderful experience at L'Occitane today! One of the staff members, with the last name Au, was incredibly warm, patient, and attentive while helping me choose a gift for my good friend. Her smile truly brightened my day, and the way she carefully packaged the gift made it look absolutely beautiful. My friend loved it! Her exceptional service made my visit so delightful. Thank you for making my day so special!