By Emily Haley on September 2, 2026 Verified by Google

Bruno B was incredibly patient and helpful. He helped me swap my battery on my car. What was an incredibly stressful day was quickly fixed and I truly appreciate it. Thank you again Bruno.

By Briana Ugarte on August 16, 2026 Verified by Google

Whether it's busy or not, the service is consistently slow. Employees always chatting amongst themselves- even prioritizing socializing over customers waiting for assistance. However, I'm especially disappointed in Cesar's behavior. After waiting in a very long line, Cesar attempts to defer me to the self-checkout. Chuckles in my face and asks why I waited if I was using card. Excuse me? How utterly disrespectful. Also, I was purchasing spray paint- an item that requires employee approval. I had to insist he personally help me. I also suggested he tell people who are actively in line about the self-chekout- not once they've waiting so long for face-to-face assistance. Do better.

By Thomas Hernandez on June 8, 2026 Verified by Google

We had the best experience getting our battery replaced. It was due to the effort of frank that we had this experience. He took the time to run our vehicle through every test, the then used his professional expertise to help us fix our problem. Installation, Explaining how to prevent problem in the future, And teaching us how to find and use the tools used on during installation of the vehicle. Definitely will be returning.

By Annette on March 18, 2026 Verified by Google

They need to hire more people. Was there for something simple wanted about an hour. Staff walking around. Could use a restructure on time management and customer service.

By Manuel Armendariz on December 3, 2025 Verified by Google

Long Lines / Low Motivation/ Feels like the Management isn’t able to get the environment efficient. Constant frustration and no car from most employees. Only a few stand out amongst the low level employees. Serious issue here. I’ve been all over and the HUB is the least efficient yet this is where everyone is sent. Maybe more employees? Maybe use more than one guy to look for parts. Manager just wants to charge easy things .. I came to pick something up I already paid for and he says “I’ll take customers for pay only”

(NO one needs pay only so I say what about pick up?)

He says “ pay only “ and continues to be useless.

I really don’t understand what the deal is.

If anyone cares … FIX IT