By ché poon on May 19, 2026 Verified by Google

Came for my kids birthday and we enjoyed everything! The food was great and nicely marinated... but some was too tough to chew. Steven ❤️ was our server and he did an amazing job by being very attentive to our needs!

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By KK DoesLife on March 4, 2026 Verified by Google

Went here for my birthday -the food was amazing. The prime kalbi short rib and flat iron steaks were my favorite cuts of meat, but I loved the salmon tataki and mango sago were delicious too. When I say the food was glistening at every angle I took a photo from, I’m not exaggerating. Service was impeccable. Our server, Steven, checked in on us at just the right times without making it feel like he was hovering at all. Super nice, thorough, and had no trouble with any of our orders or explaining how the system worked even though it was our first time at an all you can eat jbbq place. Overall, 10/10 dining experience, would come again!

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By honyi tsui on February 23, 2026 Verified by Google

Had AYCE lunch at Shinta Japanese BBQ today. Food came out quickly after we ordered and nothing was missed, which was great.
Kaylee was very attentive throughout the meal. She checked in regularly to make sure our orders were correct, asked if we wanted to add anything, and cleared plates promptly.
The manager Irene was also very professional and accommodating. We appreciated how she handled things and made the experience smooth for us.
Haven’t been here for a while and noticed they’ve added more sushi roll options. Dessert choices are more varied now too.
The price is reasonable, and the food quality matches what you pay for. Overall, a satisfying lunch experience.

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By Simon Wong on February 6, 2026 Verified by Google

"Shinta Japanese BBQ offers a clean, spacious, and impressively smoke-free environment. The pricing is fair, and they are very family-friendly with accessible parking and ready-made food for kids. A major highlight is their birthday promotion—customers visiting during their birthday month receive a complimentary cheesecake valued at over $30, which is a generous and high-quality touch.

Our server, Steven, provided top-tier service; he was attentive, bilingual, and explained the menu expertly.

However, there were some areas that could be improved:

Ordering: The lack of a tablet ordering system can make the process feel a bit slow during busy hours.

Meat Quality: The meat is sliced very thin, which causes it to tear apart on the grill and turn into a tough, jerky-like texture if cooked even a second too long.

Flavor: We found that most of the meat selections began to taste the same. Surprisingly, the most distinct and flavorful items were the sushi rolls and the desserts rather than the BBQ itself.

Overall, it’s a great spot for the atmosphere, the service, and the birthday perks, but the meat quality and variety could be more distinct."

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By Zhi Dou on January 31, 2026 Verified by Google

We had a very positive experience today. We’ve been here many times and really enjoy the food. Since it’s a busy restaurant, the staff are usually occupied, and most of the time you need to raise your hand to request service. However, Cindy truly went above and beyond. She consistently checked on us throughout dinner and provided excellent service. I accidentally touched a hot bowl, and Cindy noticed immediately and brought me an ice bag. That cold ice bag truly warmed my heart and made the whole dinner experience unforgettable. Cindy made our dinner memorable and made us love this restaurant even more!

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By Mary Lee on January 27, 2026 Verified by Google

Amazing experience here on a freezing Monday. The food was fresh, high quality, and every bite was delicious. The meat quality was excellent: fresh, incredibly flavorful, and grilled perfectly. Every cut was tender and juicy. The other dishes were well-seasoned and complemented the BBQ beautifully. Even the sauces and appetizers were thoughtfully prepared and nicely balanced. Great value as well~ $42.99 per person for the all-you-can-eat BBQ, with generous portions and plenty of variety. Definitely worth it for the quality and experience.

A special shout-out to Steven, our server, who truly made the night exceptional. He was attentive, friendly, and helpful, always making sure we were comfortable and enjoying our meal. His recommendations were spot-on, and his service was professional yet warm. Highly recommend Shinta, especially if you’re lucky enough to be served by Steven!

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By Ri on September 27, 2025 Verified by Google

This is the best thing ever, I can't believe that I have never experienced this before! It is so good! I would give this a 12/10 if I could. Everything was surprisingly amazing and exceeded my expectations. The food, the drinks, the dessert was all so yummy! The meat is so amazing, and you can eat so much of it. It is expensive but so worth it. The mango sago was also so delicious and actually what it was supposed to be like. The passion fruit tea was also so refreshing and went really well with the meal! The atmosphere was so nice, soft lighting and positive vibes all around. Great for going with a group of 3 or 4! The time limit was not at all a problem. I feel like I just ate a 24K gold cow that was also a professional weightlifter! I don't feel gross at all after eating that much. There is lots of veggie options and different dishes that are included if you want to branch out! Would love to come back, great experience and amazing and inclusive for all ages!

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By Mark Chiang on September 22, 2025 Verified by Google

Great place to go in a group. Went for a birthday party with 9 people. Servers are fast and there’s a nice variety of items to choose from. Something for everyone really, not just raw food but cooked as well like chicken wings and fried shrimp!

Had to reserve at least 3 days in advance to take advantage of the free birthday cake offer which they have to order the cake in advance. The basque cheesecake we got was really good!!

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By David Lee on August 9, 2025 Verified by Google

We had a great time at Shinta, our server Theresa was the best and she took our orders fast and was very efficient with our time! The food came fast and we had a great time! Will be back soon!

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By Mandy on August 4, 2025 Verified by Google

From the moment we were seated, our server Selina was very friendly and made us feel welcomed.
Although we were seated in a corner of the restaurant, Selina ensured we were never overlooked. Throughout the entire meal, she attentively checked in with us, took our orders, refilled our water, and promptly cleared dishes-all with care.
The beef short rib and other beef dishes were tender and tasty. The new fried cod dish was a hit with the kids, and the clams in sake were flavorful.
Unfortunately, we did encounter a mishap with the salad bowls we ordered. The first bowl contained small insects, which was quite unpleasant. Selina replaced it quickly, but the second and third bowls also had the same issue. We decided to forgo the salad altogether. We appreciate that the acting manager, Jacky, apologized and assured us that our feedback would be passed on to the kitchen staff.
Despite the issue, the overall experience was still wonderful.

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By Flora Cheng on July 22, 2025 Verified by Google

Great variety of fresh meats, and I was pleasantly surprised by how good the fried fish was crispy on the outside and flavorful. Making a reservation online was easy, and the seating was very comfortable. The server was friendly and attentive. Highly recommend!

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By Goldy Wong on July 13, 2025 Verified by Google

All u can eat Yakiniku. Not bad but no need to order the silver grade! The black grade is good value. Silver supposed u can choose some wagyu beef! I think they are not all wagyu beef!
Overall is ok! Business is good too! Can try.

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By Andrew Lee on April 20, 2025 Verified by Google

The Black Angus AYCE (All You Can Eat) option at Shinta Japanese BBQ (Richmond Hill) was good.

We had a variety of meats (beef, pork, and seafood), veggies, pineapple, mini bibimbap, tempura udon, chicken kaarage, and desserts (Soft Serve Vanilla Ice Cream or Melona Ice Cream Bar) from the Black Angus AYCE menu options.

Our favourite meats were the Prime Kalbi Short Rib, Miso Toro Beef, Black Pepper Short Rib Strips, Marinated Steak with House Special Sauce, and Home-made Berkshire Sausage :)

Heads up, the Seafood Medley, Marinated Salmon, and Enoki Mushroom that come in a tin foil container took a long time to cook. Even though we had the heat on high, it took a while before the Seafood and Enoki Mushrooms got cooked. The Marinated Salmon and Enoki Mushrooms were good. The Seafood Medley was okay.

The Chicken Kaarage and Takoyaki were okay.

The Mini Bibimbap and Tempura Udon were delicious.

The Soft Serve Vanilla Ice Cream and Melona Ice Cream Bar were good.

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By One W. on March 22, 2025 Verified by Google

The services are great!! Friendly staff! Foods are good too. Arrived at 12:15pm. Quite busy and seems popularly. 2 hours limit AYCE. Fair.

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By Mae Mae on March 22, 2025 Verified by Google

Tried this restaurant for the first time. We went there as soon as they were open for lunch. It cost us $31 each for AYCE which is good with the food selections. Meat were flavorful and fresh. Service was quick as well. Restaurant is modern and clean. We will definitely go there again. ❤️

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By Winnie Elle on March 6, 2025 Verified by Google

I really enjoyed my dining experience at Shinta. The prime short rib was nicely marinated and very tender! The new marinated steak was delicious as well. I also had the Japanese wagyu which was incredible! Overall a great experience with attentive service to match

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By Bonnie Chow on March 4, 2025 Verified by Google

This was my second visit to Shinta Richmond Hill. On my first visit, I tried the Wagyu Menu, but I found it a bit too oily when having only Wagyu. The server recommended trying the Gold Menu instead and ordering a Wagyu dish on the side for a more balanced experience. I followed his advice this time, and it turned out to be a fantastic experience!

Everything was absolutely amazing, the quality of the food, the flavors, and the overall dining experience. The service was excellent; the staff was super friendly and attentive. The restaurant was also very clean, creating a comfortable atmosphere.

I highly recommend this place to everyone!

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By Ramin Nafari on December 31, 2024 Verified by Google

Shinta is a top choice for Japanese BBQ, offering a wide menu with excellent wagyu options. They have three all-you-can-eat tiers: Gold (premium cuts), Silver, and Black (basic but solid). Prices are higher on weekends and holidays. While the service was generally efficient—grills were changed regularly—there were occasional mix-ups, and we waited 30 minutes for a wine bottle.

Dessert options are limited to vanilla soft-serve or a Melona popsicle. I visited on a Saturday afternoon and was seated immediately, though reservations are recommended for larger groups. The restaurant is wheelchair accessible, with plenty of free parking nearby.

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By LA SO on December 10, 2024 Verified by Google

Went here for a special celebration and impressed with the attentive staff and the quick service. Jacky was awesome, whenever he sees me hold the menu he's already at our table! We especially loved the Prime Kalbi and beef tongue. Will definitely be back!

The only one we didn't like very much was the strong tasting and smelling sauce they put on the lamb and marinated steak, like cumin/curry spice (not sure).

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By Sarah Phu on November 30, 2024 Verified by Google

I'd recommend Shinta for anyone craving a quality Japanese BBQ meal. This is one of my favorite spots for Japanese BBQ in the city, particularly because they offer great wagyu options, and an overall wide selection of menu items. However, the dessert selection here was just limited to a choice of either soft serve vanilla ice cream or a Melona popsicle. While not terrible, a bit more variety would have been nice.

They have three all-you-can-eat menu tiers: Gold, Silver, and Black. The Gold option offers the most premium cuts of meat, which is perfect for those looking to indulge, while the Black being more basic, but still offers a solid selection. Like most AYCE places, prices are a bit higher Friday-Sunday & Holidays.

The service was good despite some dishes mistakenly being brought to the table a few times. The staff was efficient, and we had our grill changed regularly without needing to ask, ensuring a great dining experience.

I visited Shinta Japanese BBQ on a Thursday evening and was fortunate to be seated right away with a table for two. It's worth noting that reservations are usually recommended, especially for larger groups. There's plenty of free parking, and the restaurant is wheelchair accessible.

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