By EPICfail 713 on October 10, 2026 Verified by Google

Whenever I need help I always come in. Everyone there is super friendly and knowledgeable of what they are doing.

Jimmy has been assisting me with a long term problem and has been doing his best to make sure I am getting the most out of having an account with AFCU.

By Craig N on September 25, 2026 Verified by Google

Two thumbs up for Hailey—way up! She was so competent, patient, attentive and warm. This level of professionalism speaks volumes of her management team, too. Thank you, Hailey—and thank you to the people responsible for hiring, training, retaining—and hopefully rewarding—such a talented individual! I wish I could hire ten of her for my own team. This branch is doing a GREAT job.

By Lisa Lewis on September 3, 2026 Verified by Google

I had such a great experience with Jimmy at America First Credit Union! They helped me figure out why my card was being charged $6 every month for something I had completely forgotten about, and they were also super patient while helping me deposit a bunch of tedious cash. Jimmy had such a happy, helpful personality the entire time and was laughing and joking with me, which made the whole experience way more enjoyable. I felt comfortable, taken care of, and like I was in good hands the whole time. Amazing customer service—thank you, Jimmy!

By YTPhantom on August 19, 2026 Verified by Google

Jimmy was a great help. i came in last minute before closing and they helped me setup a bank account so fast and efficiently. was very friendly the whole time. gave me the facts on everything and sold me on the premium account without the fake salesman pitch nonsense everyone else does. made a usually long and dreadful interaction effortless and enjoyable. thanks pal

By Bailey Davis on August 15, 2026 Verified by Google

I set up a new account and had an amazing experience at the springville location. jimmy was amazing! Walked me through everything and made sure I understood all the amazing perks the bank offers!
So thankful for jimmy, truly cares deeply about the customers