By Janie on July 19, 2026 Verified by Google

Hamburger bad fries greasy no catsup in dispenser no napkins nasty place. Manager is a jerk made me wait 10 minutes for my refund.

By Mich R on June 28, 2026 Verified by Google

From the moment I walked in, the customer service was poor. The employees seemed bothered by basic questions about the menu and were not friendly or helpful. Their attitude made me feel like I was inconveniencing them just by asking for assistance.

After ordering a fountain drink, I noticed the soda machines were dirty. They looked like they hadn’t been cleaned in a very long time, so I decided to ask for a bottled drink from the refrigerator instead. Even then, I was met with an unfriendly attitude.
The only friendly face was the guy that brought the food to the table .

By Dan Dowling on December 12, 2025 Verified by Google

Used to really enjoy this place, but it has absolutely lost its way. Dry crumbly burgers on stale buns. I've always enjoyed the creativity of the topping choices but they are missing core principles. They've already scaled down in size I wouldn't be surprised if the next step in the next 24 months is an outright exit. It's offensive when you charge premium prices and you deliver a product that is so subpar.

By Steven Peake on December 3, 2025 Verified by Google

We used to love BurgerFi. They’ve gone downhill completely downhill. I wish I could give them a -5 stars. Everything was greasy, sloppy, raw. They couldn’t even keep their pants up trying to deliver the food.everybody had a attitude from just a terrible crazy expensive $50 for two burgers and fries come on Spent the rest of the day in the bathroom from all the grease all the rawness.

By Bochita S on June 2, 2025 Verified by Google

I love this location! Very new and staff are super friendly! I don’t need to wait to place an order or get a table, food came out super fast and delicious! Restaurant is neat. The 3 staff are super friendly! Definitely will be back!