By Tessa S on May 24, 2026 Verified by Google My Pet Naturally

Finally found a shop that actually stocks the good stuff. Most places around here are hit or miss, but they have every high-end brand and ingredient you could look for. Huge shoutout to the owner, Kelly—she was so patient with us and even hooked Ruby up with a treat. Super thorough selection and just a great vibe. Definitely our new go-to.

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By Motti Dahan on March 5, 2026 Verified by Google My Pet Naturally

I always bring my pooch here they handle her with such care and I have a very anxious dog. Every time I pick her up she’s excited and does not shake! This is a great sign as she is always anxious! Thank you so much My Pet Naturally! We’ll see you next time!

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By Ashley on March 2, 2026 Verified by Google My Pet Naturally

Disgusting people!!!! The owner most of all! He shamed me for not bribing my dog in sooner, unaware of what tragic life circumstances I have been dealing with in my personal life. He was judgmental so rude & so inconsiderate, without knowing the challenges we have been dealing with, he shamed me for not taking my dog earlier. What a horrible person. They also cut my dog THREE TIMES in the past & we did not complain because we were loyal. This place is a scam, just horrible energy & people. If you’re like myself & love your dog or cat like your own child & family, stay FAR AWAY. I hope you protect your babies from this awful place & abusive people.

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By Lee Stein on February 9, 2026 Verified by Google My Pet Naturally

My go to place for my dog's food. Owners are REALLY passionate and knowledgeable about canine diet. Their selection is small but limited to quality products and many items are priced comparably to Petco or Chewy. The have dry food that free of grains and includes necessary vitamins. They also sell raw foods from local farms at reasonable prices, and even will help you find a good diet within your budget. They even recommended I could reduce food budget and help my dog's skin and coat by adding raw eggs and Greek yogurt. Works well for me because I also like eggs and Greek yogurt.
My dog loves raw food, including turkey and chicken necks, which is not easy to find. I tried feeding her turkey neck I bought at the supermaket but it made her sick.
All the staff is kind and knowledgeable. They seem to really like their jobs and it's awesome they are permitted to bring their dogs to work.
Also the grooming services are well priced and very patient and respectful with dogs....my rescue had a lot of anxiety initially, and I had a different place refuse to work with her because she was nervous and snapped. However, the groomers here had no issues. Infact the first visit they had me hold her and calm her down so they could trim her nails. A year later she was much calmer and she did it all by herself.

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By Alex Vander Ark on December 9, 2025 Verified by Google My Pet Naturally

Brought my dog in for grooming today because I love to support my local shops whenever possible. However, when I picked her up her left eye can barely stay open and is swollen. Both eyes are incredibly blood shot, and she is continually trying to scratch her face accompanied by yelping and whining. I didn’t get a super close look at her until I arrived home at which time I called to ask if anything had happened, they claimed the entire grooming was completely ordinary. Unfortunately I will not be returning here. $115 is a bit pricy for a grooming that will need to end in a visit to the vet.

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By Annie Elliott on November 9, 2025 Verified by Google My Pet Naturally

My dog loves this store. (I do, too) staff is so super helpful and friendly. My dog has a chicken allergy and this spot has incredible options for novel proteins. Cricket (my fur child) even tried a rabbit foot - fur and all - for the first time. She was confused, delighted, and LOVED it.

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By Ash Nejad on October 28, 2025 Verified by Google My Pet Naturally

Only shop in LA ( since the new owner took over) that they don’t have any paper bags or even plastic bag or anything called bag to put the items purchased from their store. I have been the customer of this shop more than 8 years but not anymore with this new owner attitude.
UPDATE: OWNER SCREAMS AT CUSTOMERS – RECYCLES TRADER JOE’S BAGS & GIANT BOXES
Last week I gave 1 star because this is the only pet store in LA that refuses normal bags.
For 4 small pet food packages, they stuffed everything into a MASSIVE USED CARDBOARD BOX from their own shop deliveries — big enough for a microwave.
The 2–3 times I got a paper bag? Recycled Trader Joe’s bags — cheap, flimsy, and reused.
Today I returned and the OWNER YELLED AT ME IN FRONT OF CUSTOMERS for my honest review.
He refused to apologize, defended the no-bag policy, and berated me instead of listening.
As a business owner, I fix problems — I don’t scream at paying customers.
Wasteful, cheap, and shockingly rude & refused to sell products to me!!!! Because of my honest review.
Still 1 star even one star is too much for this shop. Never again.
I just purchased from another shop and this is how they give their products to the customers not like My Pet Naturally.

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By Andrea Davalos on July 18, 2025 Verified by Google My Pet Naturally

We have been going to My Pet Naturally for 2 years now. The staff and pet groomers are extremely down to earth! I’ve been taking my dog Yoshi to get a bath and groom here once a month and I never plan on looking anywhere else for my dog to get a groom. Jose is truly amazing! He has helped our dog with her skin allergies and has given great food + shampoo recommendations. (He also adds a touch of extra beauty by adding cute accessories on our dog after a bath 😆) I know I can trust him wholehearted with my dog. 🙏I can’t thank you guys enough for everything.

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By Don Halfenberg on July 13, 2025 Verified by Google My Pet Naturally

My Wife and I have been bringing our dogs to Pet Naturally for several years now including and most importantly since the time when Mike and Staff were introduced to us.

I caught Mike by surprise yesterday while at the shop making a purchase and joked that I didn't receive my work schedule this week...

Mike & Staff are such a dymanic team that I said "I wanted to join them"...Mike said "oh your serious"and went to the back and printed me out an application.

You are a good man Mike and I want to thank you and your team for all the kindness and love that you've shown our beloved animals over the year's

I am now retired and couldn't think of a better way to bring value & structure back into my life along with a sense of purpose than to care for all of our friends on four legs...

If you're ever in need of a volunteer who loves animals and humans I would be grateful to lend a hand ... - Don

Your loyal clients:
Angel & Jax

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