Business Hours
M-Th 11am-9pm, F-Sa 11am-10pm, Su 11am-8pm
Listed In: Ice Cream and Frozen Desserts Place, Pastries and Desserts Place, Bakeries and Desserts
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
By Austin Moses on June 21, 2026 Verified by Google
Rude little staff with no manners. Waited for 5 minutes no one said a hello or a word. Walked out and went to a spot down the street where they want the business
By Jae Love on April 17, 2026 Verified by Google
HIGHLY UPSET… drive all the way here and the store is closed.. Online it says it closes at 2100. I got here at 2035. What’s the point on posting the hours if the business is not open for those set hours.
By Marielle F on February 1, 2026 Verified by Google
Had a good experience here mid-day on Sunday in February when they aren't very busy. Staff was friendly and attentive. Work station looked to be kept pretty clean. Would come to this location again. Not sure if the bad reviews are when it's very busy and maybe the service the breaks down but when there was only two other customers when I visited it seemed the service was good.
By Kioni Faraji on July 30, 2025 Verified by Google
My husband and I have been coming here for years the workers are usually so pleasant and attentive. Went in Monday we come in and got our usual order the the girl was so rude. The name on the receipt says Mia D. Passive aggressive didn’t smile and had attitude, felt rushed didn’t seem she wanted to help us. Second bad experience with this worker. Retraining in customer service is needed significantly. One bad person can ruin an experience.
By Samantha Bryan on June 5, 2025 Verified by Google
In my 8 years of coming here I’ve never had a bad experience until today. I’m all for engaging with your coworkers and making your day go by smoothly, but when you have a customer directly in front of you and you blatantly look at that customer and continue to have a conversation with your coworkers laughing and googling for an entire minute before acknowledging your customer then that’s a bit rude. You then proceed to be rude throughout the entire interaction of serving your customer so much so you’re giving your customer change back from cash and you have all the coins fall on the floor because you have an attitude serving said customer. Matthew Y needs a lot of retraining on customer engagement and satisfaction because this entire interaction was definitely not it!
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