By George Williams on April 28, 2026 Verified by Google

I would not recommend Strongwater Restoration to any property owner, general contractor, or real estate development professional dealing with water damage, mold remediation, or restoration issues. I would recommend using another remediation company like Servpro instead.

In my experience, Strongwater appears to primarily work through property management companies, and I did not feel that they handled my matter in a way that reflects the interests of individual owners or sponsors.

I recently spoke with Rose from Strongwater Restoration regarding a condominium unit I was evaluating for major renovations and remediation work. Rose recommended that I contact BNF Consulting to have a mold inspection performed, and she stated that BNF’s mold report would be used to guide Strongwater’s inspection, estimate, and remediation scope.

Based on Rose’s recommendation, I paid over $1,000 for BNF Consulting to inspect the property and generate a mold inspection report. However, after I obtained the report, Rose and Strongwater stopped returning my calls and emails. Instead, Andre from Strongwater later contacted me and stated that they were too busy to even provide an estimate for the project.

This was extremely unprofessional and disappointing. I relied on Strongwater’s guidance, spent a significant amount of money obtaining the inspection report they recommended, and then Strongwater declined to review the report or produce a remediation estimate for the property.

Overall, Strongwater wasted my time, caused me to incur unnecessary upfront costs, and failed to communicate professionally. I would not recommend this company to property owners, developers, or contractors who need responsive, owner-focused remediation support. Property owners should be very cautious and consider working with a company that communicates clearly, follows through, and treats individual property owners as actual clients, because Strongwater does not.

By Nancy Herran on December 29, 2025 Verified by Google

My family and I had a devastating fire at our family home back in September 2025 .We had not only fire damage smoke damage and water damage which went pretty much throughout our whole house. We were not able to live there from that day on. We met Joe Bernardo from Strongwater restoration that night thru a referral from a friend . He immediately made us feel back in control of our lives and hopeful that we would return to our home. He arranged to have our home secured that night ( windows doors boarded and tarp on back of the house. My husband and I are strong people but you feel very anxious and vulnerable when you are homeless. Joe is very knowledgeable in dealing with insurance policies and was able to put our minds at ease . Another huge asset to the Strongwater company and to us was our project manager Stefania Zielinski we met with her within days of the fire . She was so professional and down to earth . Stefania explained the process of removing all the damaged structures walls floors etc. what could be salvaged what can’t be and why. She is educated and knows the business but always spoke to us in terminology that we understood . Stefania and her workers were so punctual and hardworking . They gutted 2500. Plus square footage completely removing demo daily the most cleanest work site . They also packed up what could be cleaned and stored and moved personal items to our rental home . I never knew this service existed but am so grateful for Joe and Stefania’s and their staff and for Strongwater restorations company. I would 100% recommend their services for any body going thru fire flood or in need of assistance with a project . They get the job done and right .

By Alan Grobman on December 18, 2025 Verified by Google

After having plastic smoke damage, Joe B from Strongwater requested to evaluate. I had already called a national franchise and had them both review. Joe brought Sean with him and they reviewed what we were facing and told us what we needed and what we did not at this juncture. The national chain seemed more of an upsell and did not address the same issues that Strongwater proposed. The Strongwater crew was polite and efficient and fortunately we are back to normal. Jonatan checked in as the project manager and they were insistent on making sure things came out right. They recommended a duct cleaning company as that is not in their purview and they were excellent as well. Most importantly, they provided reassurance that things would be improved and they kept to that promise. It is not something that we had any experience before (nor wish again), but if it did, I would have no hesitation contacting Strongwater Restoration.

By Nicholas Blue on November 26, 2025 Verified by Google

I’ve had a Very positive experience with Strongwater restoration. They are professional and courteous and dependable. I would recommend them to any friend or family member. Keep up the good work SR.

Nick

By valerio zambrano on November 25, 2025 Verified by Google

After we experienced a labor challenge that threatened to delay our project, Strongwater Restoration jumped in and helped get us get the project back on track. The staff was friendly, easy to work with, and competent. They also helped us find efficiencies that saved us some time and money