Southern Tire Mart at Pilot

Southern Tire Mart at Pilot Verified by Uberall

3.1

(77 Reviews)

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Listed In: Tires, Brake Shops, Trailers, Truck Repairs & Services

Now Open as Southern Tire Mart at Pilot(STMP)! STMP is a rapidly expanding nationwide network dedicated to serving professional fleets and drivers. Our comprehensive range of services and products includes preventive maintenance, tire care, and round-the-clock roadside assistance. We proudly offer… Read more

3.1

77 Reviews

Write a Review
Mr. handyman kephart

By Mr. handyman kephart on April 29, 2025 Verified by Google

Horrible service no technicians available on one site after we clearly seen one. She said he had to leave and we was in a very bad spot. The lady that works behind the desk is very rude . when we only needed a tire plug would have only took that technician 5 minutes.. She got smart and said, well, if you want to sit here, you can wait for my technician to come back from out of town. A couple hours away, but she said it in a smart way, not very professional. And um, and I wouldn't recommend this place is, or even give them one star. The lady does not treat customers with respect.

Craig Brown

By Craig Brown on March 21, 2025 Verified by Google

I’m looking for the negative star button… their customer service sucks. The services writer is more concerned with his personal phone call with his mom than doing his job… then you sit for hours waiting for tire repair because doing tires that are gonna just sit there til a customer calls is way more important than working on the guy tires that is there waiting and needs to be on down the road…so if you are in any kind of time schedule stay far away from here. If you have all the time in the world and could care less this is the place for you!!

Tim Severs

By Tim Severs on April 25, 2024 Verified by Google

Went in for tractor trailer lube, got right in and the young guy doing the work listen to my concerns and did a good job! Price a little high but it’s like that everywhere now! It’s called the NEW DEAL, lol 4/24/24 around 10:30 am Thanks

David Boettcher

By David Boettcher on May 17, 2023 Verified by Google

5/16/23. Stopped here for fuel filter replacement. Shop was completely empty and one employee was working on tires. I thought this will be a good place. Man was I way off!!! I rattled off my fuel filter numbers. She said she had one but not the other. I called NAPA right in front of her. They had 4 on hand. Then she suddenly realized she made a typo and she has them too. I said wonderful!!!! How long to swap them out? I waited well over a hour. Watched the employees tap and play on their phones. They did absolutely NOTHING the entire time I was there. What a joke. I walked back in and grabbed the filter I paid for and left. If I would have bought $10k worth of tires I'll bet it would have gone down differently. This is a tire store, not a repair facility. I personally cannot wait for their B.S. apology rebuttal. Or any rebuttal for that matter. I DO NOT recommend!!!!

M A

By M A on April 23, 2021 Verified by Google

They even one star is more than what can have. For just headlight they told me two hours. And I was on the shop. Not on the road. For 2 minute work you need two houra and she was like we don't have time . I am not recommending this place.

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Southern Tire Mart at Pilot 3.1 out of 5.0 based on 77 user reviews.

Southern Tire Mart at Pilot
6880 Franklin Lebanon Road, Franklin, OH
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Additional Business Details

Business Hours

Monday 08:00AM - 07:00PM

Tuesday 08:00AM - 07:00PM

Wednesday 08:00AM - 07:00PM

Thursday 08:00AM - 07:00PM

Friday 08:00AM - 07:00PM

Email

stmp275@stmpilot.com

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