By Melody Coulter on July 9, 2026 Verified by Google Public Storage Surrey

Great service. Front office reception was incredible, very nice and attentive. This place is very clean and beautifully maintained. I felt welcomed and my stuff will be protected. Thank you for your great customer service.

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By Ankush Baggan on July 9, 2026 Verified by Google Public Storage Surrey

I had an excellent experience at Public Storage thanks to Dona and Lal. They were both incredibly friendly, professional, and patient throughout the entire process. They took the time to explain all the storage options, answered every question I had, and helped me find the perfect unit for my needs. Their customer service made everything quick and stress-free. I truly appreciate their kindness and willingness to help. I highly recommend Dona and Lal to anyone looking for a storage unit—they provide outstanding service!

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By Ron Escaravage on June 16, 2026 Verified by Google Public Storage Surrey

A few years ago I was in need of a storage locker that was in close proximity and had good hours of operation due to my work schedule. And with good security.
I found Public Storage met this need as well as the need for appropriate size, clean and pest free.
When I first entered, the manager, think Lal, was his name, he was very friendly and very informative, showed me a few various lockers , covered all the costs & explained that the 1 month free rate was for a very few select units, none which I could use.. The rate was a little higher than I expected but acceptable.
Recently I had paid a visit to the facility office and was greeted by Dona, she was very personable & friendly. She answered my questions & reviewed my file and rate structure.
She was very helpful & attentive to me.
My main concern was people tailgating when I put in my code & they drive or walk in before the gate closes, eliminating their need to enter their own code.
She was aware of this and stated they are looking at ways to prevent this.
The facility is well maintained & clean.

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By Alex Kingston on March 21, 2026 Verified by Google Public Storage Surrey

I had a great experience renting a storage unit at Public Storage at 7401 King George Blvd in Surrey, right next to Costco. Dona and Lal were both outstanding to deal with. They took the time to walk me through everything, answered all my questions clearly, and made the entire process smooth and stress free.

It is rare these days to find people who are both professional and genuinely patient, but they were exactly that. No pressure, no upselling, just honest and helpful service.

I ended up renting a 10x20 unit and the price was very fair for what I got. The facility is clean, well run, and I felt confident leaving my belongings there.

Big thanks to Dona and Lal for making what could have been a stressful task into a really positive experience. Highly recommend this location.

Thank you.

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By RAJINDER KAUR on March 10, 2026 Verified by Google Public Storage Surrey

I had a great experience with Public Storage. It was extremely helpful to store our belongings there, and they offer a wide variety of storage room options to suit different needs. While traveling abroad, I felt completely free of mind knowing that our things were safe and secure.

Dona was especially wonderful—such a kind and helpful person. She made the whole process easy and pleasant for us. Thank you, Dona, for providing such a great experience.

I will definitely use Public Storage again in the future and highly recommend it!

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By Ahmed Mutaher AFFC on March 6, 2026 Verified by Google Public Storage Surrey

I had a great experience at Public Storage thanks to Dona. She was very friendly, professional, and extremely helpful throughout the entire process. Dona took the time to explain everything clearly and made sure I understood all the options available. Her patience and positive attitude made the experience smooth and stress-free.

It’s wonderful to see such excellent customer service. Dona truly goes above and beyond to help customers, and Public Storage is fortunate to have her. I highly recommend this location because of the outstanding service she provides!

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By Connie Guo on March 3, 2026 Verified by Google Public Storage Surrey

After doing the online reservation, I drove directly to the King George office. The storage manager Dona was welcoming and helpful. She quickly managed the paperwork and drove me and another customer around for showing the different size of storages. I am satisfied with her prompt service. If you have storage needs, please come for a try.

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By paramveer singh on February 25, 2026 Verified by Google Public Storage Surrey

Their service is super excellent. Manager named Dona is very helpful and gave best deal to us. Highly recommend 👌👌

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By Emmanuel J. TAYLOR on February 16, 2026 Verified by Google Public Storage Surrey

I appreciate the services. The staff was really nice, helpful and understanding.. Dona Took time to explain a lot of letter details to me and LAL showed me around the facilities, which was really helpful to make a decision.

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By Al Dee on October 1, 2025 Verified by Google Public Storage Surrey

For me the location is near my place so it's good. The premise is very clean and well maintained. Looks very secure. The front desk is friendly and helpful.
The only thing that needs improvement is the billing. The front desk was not upfront about a $25 admin fee and a monthly $8.00 insurance. The insurance was optional and I was not told that it was optional. I did not get a chance to opt out.
If you will not mind those hidden charges, the place is good. I can recommend this facility to others.

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By Canadian Dragon on September 29, 2025 Verified by Google Public Storage Surrey

This specific location offers the absolute best client service I experienced anywhere. They’re extremely helpful and reliable and most importantly they’re incredibly honest. I’d pay more just to stick with these people running this branch on King George blvd. & 74th avenue in Surrey BC. I strongly recommend them to anyone as they always make you feel comfortable and like family.
Thank you everyone.

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By Pam crawford on September 19, 2025 Verified by Google Public Storage Surrey

It was a pleasure dealing with Dona. She clearly explained to me the pricing structure, showed me the locker, and was very prompt in processing my file. The facility appears to be clean and well cared for. Thank you.

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By Adam Pistawka on September 13, 2025 Verified by Google Public Storage Surrey

11/10 experience, very friendly, professional and helpful staff. Clear and upfront with paperwork and the deals. Helped me to get a deal and best fit

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By Jennifer Davison on August 14, 2025 Verified by Google Public Storage Surrey

Amazing help by Dona and Lal at the King George Public Storage location! After a rather stressful move, they helped my family and I find the most suitable storage locker size while ensuring us a promotion. Super friendly people!

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By Hartaj Gill on June 11, 2025 Verified by Google Public Storage Surrey

I had a fantastic experience at Public Storage thanks to Dona and Lal. From the moment I walked in, they were professional, helpful, and genuinely kind. They took the time to explain all the options clearly and helped me find the best storage unit for my needs.
Dona was incredibly knowledgeable and patient, answering all my questions without making me feel rushed. Lal was equally great—efficient, and made the whole process smooth and stress-free.
It’s rare to find such great customer service these days, and these two truly went above and beyond. Highly recommend this location because of them!

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By IzzaBella Pangilinan on May 16, 2025 Verified by Google Public Storage Surrey

I have a good and very satisfactory experience at this branch of Public Storage as it was closer to the bus stop and to Surrey Central or King George Station. The staff are nice and helpful. Hours of access is convenient and safe too. The three months promo of 50% discount on rent is very helpful. I will definitely recommend them to anyone who are looking for a space to store their belongings. I only hope there is a possibility washroom that clients can use if needed.

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By Bubble and Bounce Paradise on March 18, 2025 Verified by Google Public Storage Surrey

We recently rented a storage unit and had an outstanding experience. The service was great and extremely friendly, thanks to Rishi and Chitra. They answered all of our questions and made the entire process smooth and hassle-free. We highly recommend this facility for anyone in need of reliable and customer-focused storage. Thanks team!

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By Cathy Y on March 9, 2025 Verified by Google Public Storage Surrey

Dona and Lal are awesome team! They take care of us really thoughtfully and detailed! Dona was the one look after me, she went through the documents with me and share a lot of tips for me! She is such an amazing lady! Don't hesitate come here! I had very great experience with both locations I went to inspect the unit!

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By Simraa M on March 3, 2025 Verified by Google Public Storage Surrey

It was great experience as a first time renter, Dona and Lal were very helpful and polite to me throughout the process.
Dona was welcoming and grateful customer service skills.

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By Michele VT on February 10, 2025 Verified by Google Public Storage Surrey

Our experience with Public Storage at King George was very nice. Easy and smooth.. from making reservation to renting out the space. Very nice and easy access to the location. Customer service was excellent. Highly recommended! Thank you!

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By Heena Jain on December 29, 2024 Verified by Google Public Storage Surrey

My experience with Public Storage at King George was really great. I met Mr. Woody , Relief Manager here. He was really sweet and kind. He answered my every question patiently. He deserves every bit of happiness and success. I appreciate his strong work ethic.

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By anghelena xo on December 13, 2024 Verified by Google Public Storage Surrey

My husband and I had a great experience with this public storage location. Dona was very helpful over the phone and in person and both her and assistant manager lal assisted us through the whole process. They were very knowledgeable of their policy’s and it was a very quick procedure. Definitely recommend!

Thanks Dona and lal

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By Harsimran on December 8, 2024 Verified by Google Public Storage Surrey

I love this place because of two things.. It's great location and their manager dona. This place is well maintained. Dona and her staff is so polite and friendly, i wish she work for 7 days so.. whenever i go there, always love to see her smile...

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By rana pawar on November 11, 2024 Verified by Google Public Storage Surrey

I had an excellent experience working with Woody and Manjeet. They went above and beyond to help me find the perfect storage solution for my furniture, making the entire process stress-free and efficient. They were not only knowledgeable but also incredibly patient, taking the time to understand my specific needs and finding options that fit my budget and requirements. Their professionalism and attention to detail made me feel confident that my belongings were in good hands. I truly appreciate their dedication and would highly recommend Woody and Manjeet to anyone in need of reliable and caring service

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By Radhesh Vaghasiya on November 9, 2024 Verified by Google Public Storage Surrey

I had a fantastic experience at Public Storage thanks to Dona and Lal! They were incredibly helpful in finding the perfect storage unit for my needs. It’s rare to find such genuinely sweet and knowledgeable people ready to assist. Highly recommend this location for anyone looking for storage

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