4.7 
Business Hours
Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 4:00pm
Access Storage - Brampton North
Listed In: Self Storage
From our humble beginnings in 1998, to our growth as the largest storage company in Canada, our journey has been about keeping the belongings of our communities safe and secure. This is the reason we come to work everyday, and how we make the lives of our customers simpler and easier, one neighbourhood at a time.
By Rahul Bhogal on June 8, 2026 Verified by Google Access Storage - Brampton North
Sarfaraz Sidhu was super nice to deal with. Helped us find the right unit for us based in our needs. Gave us a wonderful tour. Facility is super clean and bright which makes us feel safe to come at any time.
By Athira Vs on June 1, 2026 Verified by Google Access Storage - Brampton North
Very friendly customer service, helped and suggested storage according to our needs. Assist manager Ambigai Suriyakumar was really a great help. Thanks a lot for being kind and helpful. I would Recommend this place who ever is in need.
By Alisha Mills on May 1, 2026 Verified by Google Access Storage - Brampton North
I rented a unit with Access Storage for just under two years, and unfortunately my experience turned into a long, frustrating ordeal.
When I first moved in, one of the walls in my unit was already damaged. To their credit, they repaired it, and I even trusted them enough to leave my access keys with them for several weeks during that time.
About a year into my rental, during a routine visit, I discovered that one of my expensive lamps had been drilled into and damaged. When I brought this to the attention of the manager at the time, my concerns were dismissed, and I was told I could go through insurance and pay a $500 deductible. This response didn’t sit right with me, especially after learning that the facility’s handyman had been repeatedly drilling into the wall where my belongings were stored causing the damage through clear negligence as the screws were double the depth of the wall.
The manager told me he would follow up with a resolution, but instead, he stopped responding entirely. I decided to revisit the issue when I moved out, only to find that he was no longer employed there. The new manager had no knowledge of the situation, and to make matters worse, my previous emails and documentation had been deleted.
I was asked to give them time to investigate, which I did, 30 days. During that period, I received multiple promises of follow-up that never happened. I constantly had to chase them for updates. When I requested to escalate the issue to an area manager, I was repeatedly given incorrect contact information.
Finally, in January 2026, after significant effort, I was connected with an area manager who also seemed unaware of the situation. She assured me she would look into it and follow up but again, I was left doing all the follow-up myself, often being ignored.
After nearly two years of back-and-forth, I was offered $100 based on “depreciation” for an item that was only about a year old at the time of damage. I declined, as this did not reflect the negligence involved or the inconvenience I had experienced. Eventually, they agreed to compensate me for the full value of the lamp less tax but required me to pick up the cheque from the original location, which is now an hour away from where I live.
Even then, I was told they would notify me when the cheque was ready and once again, they didn’t. I had to continue following up every few weeks. Excuses ranged from vacations to injuries, with no accountability.
As of May 1, after persistent effort on my end, I finally received an e-transfer but only after escalating the situation repeatedly and making it as inconvenient for them as it had been for me.
This entire experience reflects extremely poor communication, lack of accountability, and disorganized internal processes. While the issue was eventually resolved, it should never have taken nearly two years of chasing, stress, and effort on my part.
I will not be using Access Storage again and strongly advise others to proceed with caution.
The area supervisor in question ‘Bibi’. I will leave the staff out of this as I feel it is poor management.
By Sandeep Gill on March 3, 2026 Verified by Google Access Storage - Brampton North
Overpriced units. Plus they have roof leaks all over due to the melting snow on the roof. Arrogant staff
By Michelle Boyers on February 24, 2026 Verified by Google Access Storage - Brampton North
Great experience renting a unit. Abdul was more than helpful in getting everything organized for me. I found the office staff to be friendly and courteous - very willing to accommodate my request for a specific size and location of locker in the building.
I really appreciate that there are dollies available to help move heavy items from the car to the unit.
By SANDY on January 30, 2026 Verified by Google Access Storage - Brampton North
Overall, a very reliable and well-managed service. The staff is professional, responsive, and genuinely helpful, and communication throughout was clear and efficient. They handle situations thoughtfully and work toward practical solutions rather than giving generic responses. A solid experience from start to finish, and a company I would confidently recommend to others.
By Sharon Saha on January 30, 2026 Verified by Google Access Storage - Brampton North
What stood out most to me was how fair and reasonable this company is. They actually take the time to review situations properly instead of giving scripted responses. After looking into my case, they adjusted my payment without any back-and-forth. It’s refreshing to deal with a team that prioritizes integrity and real solutions over rigid policies. Highly recommended.
By ALOE MEDISPA on January 30, 2026 Verified by Google Access Storage - Brampton North
I was going through a really stressful situation related to a storage unit. They listened with patience, understood my issue, and even adjusted my payment when I needed help the most. I felt supported and respected, not just like another customer. I’m genuinely grateful for their compassion and outstanding service.♥️
By Naresh Saini on October 10, 2025 Verified by Google Access Storage - Brampton North
It's a great place to store your home stuff and new temp control units are clean.. the lady at office ambigai is sweet and helpful.
By Matthan Francis on September 25, 2025 Verified by Google Access Storage - Brampton North
Ambigai is absolutely phenomenal! She’s so understanding and kind and helped me find the perfect storage! Thank you. Access Storage and Thank you Ambigai!
By Yujitha on September 9, 2025 Verified by Google Access Storage - Brampton North
I recently rent a unit in Access Storage very safe and security. Ambigai is very friendly and excellent customer service she gave me a good deal. Highly recommended storage in Brampton. Thank you so much.
By lakhwinder lakhi on August 26, 2025 Verified by Google Access Storage - Brampton North
Ambigai Suriyakumar is very helpful and explains everything clearly in a polite and professional manner. I would rate her five out of five for her knowledge and supportive nature.”
By Manpreet Nijjar on August 26, 2025 Verified by Google Access Storage - Brampton North
I recently visited Ambigai to access storage in Brampton and had an excellent experience. She provided me with a very good deal and was extremely professional, friendly, and helpful throughout the process. Her customer service is outstanding—she really takes time to explain everything and makes sure you are comfortable. The facility itself is super clean, safe, and looks newly renovated, which gave me a lot of confidence in storing my belongings here. I highly recommend this place to anyone looking for storage in Brampton!”
By Brette Irvine on August 4, 2025 Verified by Google Access Storage - Brampton North
I bought an auctioned off storage unit and when I went to claim it it had been broken into and valuable items were removed. It appears to be an inside job done by one of there employees. If they can have this happen in a secured video monitored storage facility then no ones stuff is safe there. The worst part is that the Management kicked me off the property when I said I was involving the police. All there management wants to do is give me a refund for the unit and pretend it never happened. This is completely unacceptable and I will be fighting them in court over this matter.
This should never ever happen to anyone and I wonder how many of there customers have had there units broken into?? Do not trust this location or any Access Storage Facility for that matter because there management is irresponsible and rude and will do everything they can to get out if being responsible for actions that happen in there facilities.
This is honestly the worst thing that can happen in this buisness and they reacted like it was no big deal. Lmao.
By beant singh on March 15, 2025 Verified by Google Access Storage - Brampton North
Very unprofessional
Left the sign open and no one answered the phone and no onsite. I brought a truck and my storage stuff had to book on the spot somewhere else
By Joe Akith on March 10, 2025 Verified by Google Access Storage - Brampton North
Great service answered all my questions Crystal was very helpful and made my experience as less stressful as possible
By Heather Young on March 3, 2025 Verified by Google Access Storage - Brampton North
I rented a unit from the Rosedale site the managers were very pleasant and my experience was great. However because it was an older unit and not heated we had
To throw away some items because of
mice that chewed up some clothing, blankets and other items.. I understand the old unit is being taken down but this is a problem
that should be dealt with immediately.
By L. Grace Wallace on February 12, 2025 Verified by Google Access Storage - Brampton North
I used Access Storage at 71 Rosedale for the first time and had a very pleasant experience. The receptionist, Ambi, was very warm and helpful, I felt very safe and satisfied with the service I received.
By sarabjot kaur on January 28, 2025 Verified by Google Access Storage - Brampton North
Had a very unpleasant experience with the both the managers at Access storage Rosedale avenue.
They both don’t know how to solve any problem of their customer. They showed very unprofessional behaviour when i asked to cater with very genuine issues. They upfront said sorry we can’t help u with removal of snow just infront of my storage and wrongly parked vehicle by some other customer blocking my storage. At the end we just vacated the storage and both were not even bothered that we are leaving and we had 2 big storages in their premises.
Very unprofessional Managers Peter and Abby.
By Puneet Farmah on January 7, 2025 Verified by Google Access Storage - Brampton North
I used Access Storage 4 months in brampton location it was great experience for me. They take care of your belongings.
By Dheeraj Jindal on December 28, 2024 Verified by Google Access Storage - Brampton North
Very nice experience.. My dealing was with Ms. Ambigai . She was pretty good. ☺️Thanks
By Sukhmanpreet Kaur 624 on December 21, 2024 Verified by Google Access Storage - Brampton North
Their customer service is really good. Peter provided a assistent to me and he is really very kind person and their storages are really very neat and tidy.
By Joe Asensio on December 20, 2024 Verified by Google Access Storage - Brampton North
Abigail was great to work with for over 8 years. I am happy to recommend her and Access Storage
By Priyank Shah on December 5, 2024 Verified by Google Access Storage - Brampton North
I got good customer service, best price and smooth process just because of Ambigai, I would recommend if anyone looking for storage please see her.
By Nakeel Atkinson on November 26, 2024 Verified by Google Access Storage - Brampton North
Excellent service.. Great staff very understanding and accommodating. Very secure
Showing the overall rating from Google. Load more reviews to see individual Google reviews.
Powered by 
Access Storage - Brampton North 4.7 out of 5.0 based on 677 user reviews.
Access Storage - Brampton North
71 Rosedale Ave W, Brampton, ON
71 Rosedale Ave W, Brampton, ON
Additional Locations See All
Access Storage - Stittsville
126 Willowlea Rd, Carp, ON (350 Km Away)
Access Storage - Brantford Cedarland (Self-Serve)
601 Park Road North, Brantford, ON (68 Km Away)
Access Storage - London White Oaks
3435 White Oak Rd., London, ON (146 Km Away)