The Pampered Pet

The Pampered Pet

4.4

(407 Reviews)

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Listed In: Pet Stores

We are an all natural pet food and supply shop, as well as a cat and dog grooming salon. We carry many of the premium brands of dog & cat food which all carry a %100 satisfaction guarentee. We are located in the Towngate plaza near South Keys shopping centre. Our very knowledgeable staff would be… Read more

4.4

407 Reviews

Write a Review
Alysia Hoover

By Alysia Hoover on June 5, 2026 Verified by Google

Always so friendly and helpful every time I visit. I get asked how my cat Garelt is doing when I stop by to buy food, toys, etc. The nail trims are also great.

Karen Azar

By Karen Azar on March 31, 2026 Verified by Google

Tuesday March 31st
1:45 P.M.

Called Pampered Pet a short time ago. Spoke with Robin. A breath of fresh air. Thank you so much Robin for your time, patience and kindness. Due to my health issues i had Elias groomed mostly at home, and with mobile grooming these past couple of years. So looking forward to coming back to PP and Danika. She was amazing with Elias, especially with his anxiety and being anxious.Today, Robin was so helpful and answered all of my questions and with me talking way too much, she remained so patient and understanding. Cannot wait to get back to Pampered Pet finally, and to have Elias groomed the right way. Hope to meet you at our appointment Robin. Thank you again so much for your kindness.
Warmest Regards,
Karen Azar 🐾 😀

Alexandra Everett

By Alexandra Everett on March 20, 2026 Verified by Google

I had an amazing experience for my 4’month old puppy with Danika. My poor puppy had a botched haircut at PetSmart, so I tried pampered pet and Danika did an outstanding job at her groom, and was super gentle and friendly. I will definitely be back. They have experienced groomers and give quality over quantity grooms. Thank you so much Danika 🫶🏼

Carson St. Jean

By Carson St. Jean on February 25, 2026 Verified by Google

I will absolutely be back! First time stopping in last weekend and I am OBSESSED! Robyn made the whole experience so fun and easy, helping me pick the perfect treats for my little Pooky.

RaeRae MacKay

By RaeRae MacKay on February 20, 2026 Verified by Facebook

Amazing pet store and grooming salon. Clean, quality products, friendly and knowledgeable services, a must go for any pet owner. The recent addition of the cat hotel/boarding is stellar, adorable, safe and trustworthy. Also nice that they have products for small animals and reptiles. Owner and management are some of the best I've seen in the industry.

Maryam Jan Mohammadi

By Maryam Jan Mohammadi on November 20, 2025 Verified by Google

Awful service. Our appointment was at 2:00 pm on Saturday, arrived at 1:56 and the new guy who apparently just started working there said he informed the barber while actually he didn’t because he couldn’t find her inside. We waited for 15 minutes and no one came to get the dog. The barber finally came to see if we cancelled just to find out we have been waiting for 15 minutes. We asked for short on the body and they cut just a little bit and when we asked to cut shorter, the same new guy was so rude and ignorant, asked me to schedule another appointment for December and pay again for the service while they didn’t do the length we asked for. Just an awful service and experience. Will never go back there again!!! Specially as long as this new guy still works there. He needs training on how to deal with customers and how to address their request. Irresponsible management too because I asked for a call and the manager, Kate, never called to address our concern. We paid $85 for nothing

Greg Moore

By Greg Moore on November 8, 2025 Verified by Google

I bring my (massive) golden retriever here for grooming. He's not an easy dog to groom, but the groomers are amazing and do an amazing job every time, and are more affordable than other places I've been! Would highly recommend 🙏

Cad

By Cad on August 20, 2025 Verified by Google

Staff are very nice and welcoming!
Lilly always knows where to go when we get here and is all smiles and wiggles when she sees her groomer Amanda who is the absolute best! She looks like a completely different dog when she’s all done! Thanks Amanda!
They also have some food items here that I haven’t seen in other pet stores which makes it interesting if you’re looking for different treats for your dog! See you again soon!

Anna Smith

By Anna Smith on July 27, 2025 Verified by Google

Brought my Pomeranian in for his first grooming. Was very pleased with how he turned out, he got a very nice cut, nail trim and bath - he smells so good!!! The groomer took about 2 and a half hours and all for a reasonable price. I will definitely be back.

Jessica El-Ghossein

By Jessica El-Ghossein on July 4, 2025 Verified by Google

We use Danika to groom our pure bred Doberman. She is amazing. He gets very excited when he sees her, runs to the back and jumps up on the grooming table. The entire staff is amazing. The owner is great. This video is proof of the excellent service you get. Keep in mind this was just a nail trim. Who wouldn’t be excited when you get this kind of attention. Thank you for always taking such great care of Loki. 🤍

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The Pampered Pet 4.4 out of 5.0 based on 407 user reviews.

The Pampered Pet
127-2446 Bank St, Ottawa, ON
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Additional Business Details

Business Hours

Monday 8:00am - 8:00pm

Tuesday 8:00am - 8:00pm

Wednesday 8:00am - 8:00pm

Thursday 8:00am - 9:00pm

Friday 8:00am - 9:00pm

Saturday 9:00am - 7:00pm

Sunday 10:00am - 6:00pm

Accepted Payments

cash, visa, mastercard, debit card

Languages

English

Email

info@thepamperedpet.org

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