By Amanda Spink on June 11, 2026 Verified by Google Furry Friends Spa And Daycare

I had a long-haired cat with an aversion to brushes and a long winter spent outside (long story!). He needed to have a large number of matts removed and they did an excellent job trimming him up despite his dislike of most people :) Although he does look a bit funny as he still has his boots, mane and fluffy tail, he's really feeling a lot better - especially in this heat! Well worth the time, care and money to get my little fellow taken care of.

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By Kelly Ann Charleson on June 8, 2026 Verified by Google Furry Friends Spa And Daycare

We visited Furry Friends for the Kissable K9 dental clinic, and had a wonderful experience.
Separate to the KK9 staff, the staff at Furry Friends were just a pleasure to deal with. From the first inquiry, to their follow-up emails and reminder calls, to the interactions we had at their businessplace, everything was efficient, curteous, and welcoming.
Watching the staff interact with their furry clients was lovely. Just based on what we witnessed in terms of their interactions with the animals, I will happily take my dog here for anything he needs. He was very happy with the extra love and adoration he received :)

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By Madison Eggleston on January 5, 2026 Verified by Google Furry Friends Spa And Daycare

We love furry friends! My puppy got her first puppy haircut with them, and has been going to daycare at furry friends since she was 4 months old. Tilly is OBSESSED with going to daycare and seeing those that work there, especially River who is so loving and kind towards her. Her grooms are always perfect, and she looks adorable after.

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By Allison Storey on December 24, 2025 Verified by Google Furry Friends Spa And Daycare

We took our 5 month old puppy here for her very first grooming and they did such a great job. They took the time and care to make it a positive experience and our pup looked and smelled great. Although a bit on the expensive side, we’d gladly pay more for a positive experience and great grooming. Thanks to Chantal and her team ❤️

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By Aimee Brito Castro on December 19, 2025 Verified by Google Furry Friends Spa And Daycare

I’ve been taking my long-haired cat, Lucy, to Furry Friends for the past two years, and Chantal always does a wonderful job with her. Even though grooming isn’t Lucy’s favourite activity, Chantal is patient and gentle, and Lucy always comes home clean, fresh, and happy. Thank you, Chantal!

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By Frederic Brieger on November 25, 2025 Verified by Google Furry Friends Spa And Daycare

Summary: Inconsistent and not transparent pricing (got charged for service I did not ask for). Possibly cleaned ears against consent. Good job at grooming our dog.

Details: We specifically asked for a "Bath & Tidy" treatment for our Golden Retriever/Bernese Mountain dog mix of 35 kg, who really only needed a bath and nail trim (which was communicated on the intake form and verbally when dropping him off). Based on the prices listed on their website I expected to pay between 70-90$ before tax, since he is a large dog, but certainly not a giant. He looked great when I picked him up, but I was charged 130$ before tax. I asked them to explain the pricing to me and I was told that double coated dogs can't get the "Bath & Tidy" package (which is stated on the website), despite the fact that my dog gets a bull body shave each spring with them, they didn't even have to clean his ears, and we brought our own allergy shampoo. I told them that I did not book or want a full groom, but the employee was not understanding. We also suspect they cleaned my dogs ears despite use specifically instructing them not to do that due to his reoccurring ear infections. When we picked him up, there was water in his ear and the front of the ear canal was very clean. I called them and left a message to call me back, but they did not so far.I will be looking for a different place in the future, since we have had service issues with them in the past (which they resolved to our satisfaction).

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By Gurveen Singh on October 29, 2025 Verified by Google Furry Friends Spa And Daycare

One of the best groomers in Ottawa! My Great Pyrenees absolutely loves coming here he’s been going since he was just 6 months old and now he’s 5. The team always does an amazing job, and the atmosphere is so welcoming and caring. Thank you for the great service and for always making him feel comfortable and happy! 🐾💛

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By Kawaii Kitten on October 17, 2025 Verified by Google Furry Friends Spa And Daycare

I’m really pleased with the results! My cat is a rescue and can be quite vicious, so it’s always been very difficult to trim her nails or groom her. The groomers did an excellent job, they were patient, professional, and managed to safely shave off her deep mats and trim her nails too. She looks and feels so much better now. I’m very impressed with their skill and care, and I’ll definitely be coming back again in the future!

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By Max van Dongen on April 7, 2025 Verified by Google Furry Friends Spa And Daycare

We’ve been coming here for almost two years now and Chantal always works magic on our Roxy. (See before and after pictures) After being groomed she looks like a young puppy and it seems to make her feel extra happy and her coat feels so good and soft.
Chantal is always very accomodating and is very kind and sweet to Roxy.

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