By Mia Hsu on July 9, 2026 Verified by Google

I had a great experience at this UPS Store. The staff was kind, patient, and professional. They answered all of my questions, helped me with my shipment, and made the process smooth and stress-free. I truly appreciate their excellent customer service and will definitely come back again. Highly recommend!

By L Cor on July 6, 2026 Verified by Google

I happened to arrive right before closing. The representative who helped me, who wears glasses, was helping some foreign tourists; she was super friendly and nice. When it came to my turn, the friendly facade disappeared abruptly. I understand I arrived right before closing time and didn't understand the protocol for my return, but the attitude and rudeness were completely unnecessary. Do better like the other customer representative.

By notpegstar on June 11, 2026 Verified by Google

Came in right as they opened today and tried to drop off around 200 prepaid packages. I told the woman working I don’t need a receipt and she told me that I can scan them at the self-serve kiosk. I said I don’t need a receipt I just need to drop them off, and she insisted that I had to scan them in myself. Which is weird, because last time I checked, I don’t work at UPS, she does. I work for a small business and I drop off this amount of packages at a UPS store nearly every day, and have never had a problem. I actually know that it’s not a problem, because the same woman has said this to me before while she was working with another coworker and the coworker corrected her and told her that they would do it if I just left them. I ended up driving five minutes away and using a different UPS location who gladly accepted my packages and let me drop them off without telling me that I needed to stand there for 30 minutes and scan them all myself. Something that they get paid to do?

By Lana B on May 6, 2026 Verified by Google

Stopped by this neighborhood The UPS Store recently and had such a smooth experience. Before I even made it fully inside, the team noticed me pulling up and greeted me right at the door. They quickly took my packages, scanned everything for me, and had me on my way in minutes.

That kind of door-to-door customer service really stood out and made the whole process feel easy and efficient. You can definitely feel the difference in the level of attentiveness and professionalism. Great experience overall!

By Erika Roman on May 4, 2026 Verified by Google

Violet provided outstanding service during my visit to USPS. She was friendly, patient, and incredibly helpful from start to finish. She took the time to answer all my questions, made sure everything was processed სწორly, and kept the line moving efficiently without making anyone feel rushed. It’s clear she genuinely cares about her work and the people she helps. Employees like Violet make a big difference—thank you for the excellent service!