By tatjana poe on November 29, 2025 Verified by Google

I stopped by today to buy my daughter an iPhone for Christmas. Mr. Ace was very patient and professional. He walked me through the process of transferring her number and helped me without hesitation. The other staff members were also very friendly and helpful. Overall great customer service!

By Chrystal White on January 5, 2024 Verified by Google

Rude rude rude! Cannot be bothered when they open at 10. At 10:15 sent me to the tidewater store. Didn’t even unlock the door. She put a note on the glass in my face and walked away! I don’t really want to continue service if they treat us like this. You get what you pay for. It’s cheap but insurance is as much as a phone if you file a claim and they don’t open the store on time.

By Mark Saunders on July 13, 2023 Verified by Google

Amelia Medina, the support specialist there was very helpful in getting me the phone I love along with setting me up with the right protection and coverage. She put in my phone case and screen protector for me which shows craftsmanship and care for the products sold. Thank you Amelia for being a big help!

By John Wilson on September 1, 2021 Verified by Google

Michael was so helpful in setting me up with my new phone as he always has in the past. He is a great asset to your company. I will stay with cricket due to the wonderful customer service I and my friends receive. Thank you

By Hampered by Homosapiens on February 17, 2021 Verified by Google

Mike the manager was friendly and knowledgeable. He helped our party locate a new phone and go through set up of a brand new... to smart phone technology...phone owner.
Mike also assisted with questions and understanding for the new phone owner.
10/10 would use the location again in the future!