By QDF Bestie Tribe on August 22, 2026 Verified by Google

Overall, I’ve had a great experience with Extra Space Storage, and I would definitely recommend this location. I completed the entire rental process online, which was quick easy inconvenient. The ladies I’ve spoken with also have been very friendly and helpful.

There are just a few things I think it could be improved. First, I recommend a larger or more visible sign near the entrance. My GPS took me slightly past the interest and because the signage wasn’t very noticeable I drove right past it at first.

When I arrived and saw my original storage, I realize the location of it wasn’t going to work well for me. I transferred to a unit in the second building that is on the end and a little bigger, which I like much better, however I wasn’t thrilled that I had to pay an additional fee to transfer units.

My biggest issue is the access system. The entry code is pretty long and you have to enter it to open the building door then enter it again to use the elevator when you have two or three people moving items in and out it can become frustrating because neither the door nor the elevator stays open very long at one point my son was actually stuck waiting on the elevator because he couldn’t reach the button for the third floor so I had to enter the code again to get the door open to help him.

On the positive side I already had my own lock and didn’t need the one provided with the unit. They refunded me for it with no problem which I really appreciate the price is much more affordable than my previous storage facility, which is a huge plus

There are a few things that could use some tweaking, particularly the signage and the access system but overall, the customer service convenience in price have made it this a great experience. Five stars for me.

By Kristen Freeman on August 10, 2026 Verified by Google

Great storage facility in a convenient location. Love that it's climate controlled and has controlled key pad access. Lots of size options for any storage needs. The office staff made it so easy when we needed to move to a larger size unit.. No long term contacts, and a nice clean facility!!

By Nursing Student31 on July 16, 2026 Verified by Google

The attendant, I believe her name was Kacey was very kind and helpful. I needed to change the size of the unit we got and really wanted a first floor unit because elevators are not my jam. She talked me through the steps to make the change, worked with me on what they had available and did it all with a professional attitude. I greatly appreciated her assistance and the new unit is perfect!

By Jeremy Soto on July 1, 2026 Verified by Google

This location is by far the best storage unit people I have been the blessed to have found. With their customer service they are very helpful and worked with me to help solve any problems or complications I had with the units. I've been to a lot of different storage companies and I've had several issues with the other guys that really irritated me when needing customer service help of any kind. This location is not like that. Now as with all storage companies, they will tend to allow the price to some of their units to change on you so you have to stay vigilant with being aware of what you are being charged. But at the same time the extra space people here especially so and so have been real helpful with collaborating an affordable price to keep my business with them at that location.

By mmbonsaiDrumr on June 26, 2026 Verified by Google

We’re preparing to move into this area, we need to store everything from move. After a couple of Google searches & comparing reviews, we made a call to meet with ExtraSpace Storage facility manager, “Kencil”. He answered all the questions my wife had in her arsenal, he explained everything & anything we needed to know about ESS. Our priority was a secure, clean, climate controlled & easy access storage unit. “Kencil” took us on a tour to visit a couple of units to assess appropriate unit size for our needs. The entire facility was spotless, perfect temperature controls for units & secure. Our end goal was easily achieved with “Kencil’s” expertise, who was helpful, honest, friendly, fun to work with & covered every detail in our signed agreement. We made a good choice!