By Arthur Byrnes on June 9, 2026 Verified by Google A Acceptable Storage

We have stored our family RV trailer at Acceptable Storage for over a decade. We chose Acceptable Storage because the lot is gravel (not rodent friendly), there is excellent physical security like high fences and controlled access, a station for RV washing, tire air and sanitary dumping, and competent technical support if needed. We consider these necessary attributes to protect our trailer investment. What we have learned since becoming an Acceptable customer is that the fine folks at Acceptable Storage treat their customers like family. They have rescued our family trailering holidays on more than one occasion. Just this year, we had to replace our truck at the last minute (that’s another story!) just days before departing on our holiday and of course the hitch needed adjustment, which was a job way beyond our capability. The Acceptable technician, Jen, downed tools on the job she was working and took the 15 minutes to adjust our hitch using her specialized tools and expertise. We had a wonderful holiday! If you are looking for a reputable place to store and service your RV trailer, and be treated like family, Acceptable Storage is the place.

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By pookypoppet on October 25, 2025 Verified by Google A Acceptable Storage

Excellent no fuss service, really friendly and they are very knowledgeable on storage. So glad we found them.

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By Thoomas Gale on September 6, 2025 Verified by Google A Acceptable Storage

This place was perfect for storing extra household items for our move. The staff was super friendly and very quick to respond to emails, calls. No need for you to search around, just book this place! You won't be disappointed. Extremely clean units, very easily accessible, and not crowded at all. I will definitely book again in the future. :)

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By Joseph Kim on August 19, 2023 Verified by Google A Acceptable Storage

Staff was so nice and flexible to wait for us after hours. Storage is clean and well-maintained.

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By Vaughan Curnew on July 31, 2022 Verified by Google A Acceptable Storage

Awesome staff and facilities

Used Acceptable Storage for two year for my 5th wheel and was very happy with their facilities. 24/7, 365 access. Access roads always cleared quickly of snow.

Wash bay is convenient with easy access and rodent control was excellent. No mouse droppings or nests in the spring.

Very good security thanks to the access control, high fences, cameras everywhere, and the owner watches the compound.

Cost is lower than similarly equipped storage sites that we checked out.

Overall was very happy with Acceptable Storage and highly recommend this business, particularly if you’re living in the central or eastern Ottawa.

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By missgday girl on October 29, 2021 Verified by Google A Acceptable Storage

I rented a small locker from this company for over two years. The pricing was great, I felt safe, and there were no rodents whatsoever! I highly recommend Acceptable Storage!
⭐️⭐️⭐️⭐️⭐️

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By Lisa Lacroix on August 17, 2021 Verified by Google A Acceptable Storage

Excellent facility and excellent customer service. These folks are exceptionally accommodating and reliable. Their prices are very reasonable. I highly recommend this facility!

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By sharon Brady on March 14, 2018 Verified by Google A Acceptable Storage

I have used Acceptable Storage over the course of the past 13 years and never have had a problem with them. I am so happy that never had I had to worry about mice or bugs getting into my belongings. I have used both inside and outside storage. I always had access to my unit no matter the depth of the snow. If anyone has a problem with this company, they should take a responsible look at what they might be doing wrong and how to fix it. I have seen people use cheap locks and one time leave stuff in the hallway in front of their locker. That is not being responsible. You should not be blaming others for your mistakes. They are a responsible and helpful company. Sharon Brady, Ottawa, Ont.

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By Robert O (Badger) on February 18, 2018 Verified by Google A Acceptable Storage

Company name should be changed to unacceptable storage.
We had our luxury fifth wheel trailer stored there. It was placed behind the owners home, supposedly the most secure place in the storage area. Not!!!
Someone attempted to break into our vehicle and in the process destroyed our brand new electronic locking system on the door. I was not able to open the trailer to see if anything had been tampered with. We needed to take the trailer to our RV service department and have it repaired.This set us back almost $800, which unacceptable storage refused to help with.
When I asked to have the video surveillance of that area reviewed, I was told there is no video surveillance in that area. When I booked storage there I was assured there was video surveillance of all areas.
If you value your personal property do not trust these people!
I did file a police report.

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By Copper Bat on November 30, 2009 Verified by Guest A Acceptable Storage

I've been storing a small boat here since the summer of 2009, and I have to say I've very impressed so far with the service and overall management of AAA Acceptable Storage (4869 Bank Street South).
A professional and well-kept facility, with lots of nice touches that one wouldn't expect for a storage facility (e.g. nice wash station for boats/rvs; and even thoughtful seasonal decorations around the entrance and office.

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